TM
Thokozile M

1 reviews | Active since Dec 2012

12 Jan 2017, 15:46

Cencelled my membership with Gems yet they are still deducting money from my salary

<p>I cancelled my membership with GEMS in November, i was assisted by Neo Muligi, it was agreed that the last debit order from this scheme would be December 2016, it's January 2017, Gems is still deducting money from my salary. Please help.</p>

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Replies (2)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply12 Jan 2017, 15:57
Official

Good day

Thank you for affording GEMS the opportunity to respond to your concerns.

We are looking into this and will provide feedback.

Kind regards

The GEMS online team

Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply18 Jan 2017, 15:00
Official

Good day

Thank you for bringing your concerns regarding your membership cancellation to our attention.

A stop deduction request has been sent to Persal. The deductions will be reversed with the February payroll.

We apologise for any inconvenience caused.

Kind regards

The GEMS online team