IK
Ilona K

1 reviews | Active since Oct 2015

07 Oct 2015, 12:28

Bill not paid

I went to Mediclinic for a normal delivery. I was later rushed to theatre for an emergency c section. The bill was sent to the medical aid and was not paid in full. Reason: I should have went to a government hospital if it was an emergency. I am on the second highest option Emerald. I wasted hundreds of rands on airtime. All I get back was that I should have went to the nearest government hospital. Please help me as I cannot afford to pay this billMedical aid ***

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Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply07 Oct 2015, 19:33
Official
Hello Ilonak23ohlson,

Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.

Please allow us a little time to investigate your complaint.


Kind Regards
The GEMS Online Team