BAD SERVICES

Good day on the 16th of March I layed a complaint about GEMS not paying the claim of my ENT specialist. Like explained in the last review,this is not the first time it happened. On the complain I got a reply from the complaints Department of GEMS,that they busy investigating,and they requested more information from my Specialist,as like I said they busy investigating. A week or two back I got a telephone call,from GEMS to notify me they still busy,investigating,Nevertheless after that,I got a call from The accountants Department of my Specialist to say they told her they not paying today.How sly of GEMS for not even letting Me know,about the Outcome.I logged the complaint,and the people investigating the claim,never came back to me,which they told me they will.I am seriously sick and tired of fighting with GEMS,as claims or not being paid.If I need to expose them I will do it everytime.