JJ
JOSEPH J

1 reviews | Active since Apr 2017

13 Apr 2017, 20:59

Bad service from Germs

<p> My woman and I had a very bad experience with Germs, she's working at Correctional Servives,whereby she contributed 50% towards the medical scheme. Till today we trying to get her consultation fee back from the scheme... Where she had to pay every visit by the Gynaecologist, since the beginning of Pregnancy.</p> <p>When ever you phone you speak to a uneducated consultant who only leaves you with a references number....</p> <p>Deducting double from her salary without any explanations... We considering of Cancel....</p> <p> </p>

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Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply18 Apr 2017, 09:20
Official

Good day

Thank you for affording us the opportunity to respond to your concerns. We are looking into your complaint and will provide feedback.

Kind regards

The GEMS online team