1 reviews | Active since Jan 2017
Bad service
I am trying to become a member of GEMS.
ALL OUR FORMS ARE CORRECT AND HAVE NOW BEEN ESCALATED FOUR TIMES OVER TWENTY DAYS.
WE WERE SUPPOSED TO BE ACTIVE FROM 1 JUNE.
TODAY IS THE 12th, And guess what? Another escalation!!!
If we land up sick, who is now going to cover our expenses? Definitely not the useless people working for GEMS.
Never a solution just an escalation!!!
When will my family ever be covered by GEMS? Probably when its too late and I have died in some skanky ass government hospital.
Can I pleade get some assistance?????
Mandy Swanepoel
Good day
Thank you for the opportunity to respond to your concerns. In order for us to assist you, please send us a private message with your Persal number.
Kind regards
The GEMS online team
Good day
Thank you for the opportunity to respond to your concerns. In order for us to assist you, please send us a private message with your Persal number.
Kind regards
The GEMS online team
Good day
Thank you for alerting us to your membership and service concerns.
We can confirm that your membership has been processed and will be effective as of on 1 July 2018.
Welcome to the GEMS fold. We look forward to being of service to you.
Kind regards
The GEMS online team
Good day
Thank you for alerting us to your membership and service concerns.
We can confirm that your membership has been processed and will be effective as of on 1 July 2018.
Welcome to the GEMS fold. We look forward to being of service to you.
Kind regards
The GEMS online team