Bad Service

<p>Since Febreuary I have been writting to Gems, their complaints department about reimbur*****t of R480.00 that I paid for services rendered by Christa Botha on 21.02.2017. To this date there has been no response. This is the final resort for me as I am clearly being ignored by the emplooyees of this medical aid. It's almost three months now and I still haven't received and feedback. Even for the previous claims to get processed I had to take it to this platform. They have a team that is meant to deal with complaints but the team is just like the enquiries one. Please assist me I will attach the claim.</p>