bad service

Why now all of a sudden you realize that you haven't deducted the correct amount from my salary. Its now middle of the year now your waking up to see that there is short provisions... <br> You can not pay doctors bills or blood test but your quick to take my money.... <br> <br> And how long must i wait for my maternity bag. I have phoned now for 7 times and haven't received any feedback nothing....