MP
Mathaba P

1 reviews | Active since Jul 2018

15 Jan 2026, 19:57

Bad see

I am so disappointed in Gems . I did a cross transfer so obviously the payroll has changed. I tried making follow up with Gems to change on their side . I received a statement stating that I must pay 5700 through FNB I really don’t know what’s going on

0
Replies (2)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply16 Jan 2026, 09:55
Official
Good day,

Thank you for engaging with us.  We are following your message, and feedback will be provided. If you have an urgent query, please contact us on  ***(members Toll-free number) & ***(providers).

Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.

 Emergency number: ***(available 24 hours)

If you wish to submit a compliment, please email us on at ***. 

We look forward to receiving your positive feedback. 

Regards, GEMS

MP
Mathaba P's update20 Jan 2026, 19:51
Reviewer Update
GEMS is the worst . I hate it so bad