1 reviews | Active since May 2018
Aweful service from GEMS
I app**** to gems medical aid 2 months ago. Since, i have only received correspondence that my application has been received but i need to resubmit my ID, which i have done and received confirmation thereof. I have since made over 20 calls to find out the status of my application with only promises that my query has been escalated! My wife is diabetic and we need medical aid but GEMS employees could care a damn and even after explanation! If ur looking for quality services, GEMS is definitely not an option.
Good day
Thank you for affording us the opportunity to respond to your concerns. We are looking into this and will provide you with feedback soonest.
Kind regards
The GEMS online team
Good day
Thank you for affording us the opportunity to respond to your concerns. We are looking into this and will provide you with feedback soonest.
Kind regards
The GEMS online team
Good day
Thank you for alerting us to your membership and service concerns.
We can confirm that your membership has been processed and will be effective as of on 1 June 2018 with no underwriting. We have in the interim, emailed a certificate of membership to you.
Welcome to the GEMS fold. We look forward to being of service to you.
Kind regards
The GEMS online team
Good day
Thank you for alerting us to your membership and service concerns.
We can confirm that your membership has been processed and will be effective as of on 1 June 2018 with no underwriting. We have in the interim, emailed a certificate of membership to you.
Welcome to the GEMS fold. We look forward to being of service to you.
Kind regards
The GEMS online team