1 reviews | Active since Feb 2017
Asking approval takes 7 days and hopefully they help you
<p>No one can help by giving me an approval letter that is on their system but no one can send it to me it has to be okayed by another person if you speak to the other person then she has to ask someone else and if you get hold of that person then she can’t send the letter but will ask her manager and if you ask to speak to the so called manager they are busy and do not take calls only request from the manager below them and it is also only by email so if you ever want to join a medical aid scheme do not use Gems</p> <p> </p>
Good day
Thank you for affording us the opportunity to respond.
We are looking into this matter and will provide feedback.
Kind regards
The GEMS online team
Good day
Thank you for affording us the opportunity to respond.
We are looking into this matter and will provide feedback.
Kind regards
The GEMS online team
After fighting for a week we got the letter I do not understand way it must always end up in a fight before thins can get resolve and that is for all industry’s
And to the staff that did help us thanks but the policies that are in place must be looked at it is beyond me that some departments do not have phones and are not willing to speak to their clients
After fighting for a week we got the letter I do not understand way it must always end up in a fight before thins can get resolve and that is for all industry’s
And to the staff that did help us thanks but the policies that are in place must be looked at it is beyond me that some departments do not have phones and are not willing to speak to their clients
Good day
Thank you for alerting us to your service concerns.
We can confirm that your approval letter has been sent.
We apologise for any inconvenience caused in this regard.
Kind regards
The GEMS online team
Good day
Thank you for alerting us to your service concerns.
We can confirm that your approval letter has been sent.
We apologise for any inconvenience caused in this regard.
Kind regards
The GEMS online team
