SL
Sithembile L

1 reviews | Active since Mar 2017

30 May 2018, 18:59

Application

My mother app**** for membership online begining of may to date there is no response , we have tried contacting the call center sevaral times but their lines are always busy...can someone get back to her with a response her number is ********** 802

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Replies (2)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply31 May 2018, 11:29
Official

Good day

Thank you for affording us the opportunity to address your concerns. In order for us to assist you, please send us a private message containing your contact details and membership number.

Kind regards

The GEMS online team

Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply04 Jun 2018, 15:29
Official

Good day

Thank you for bringing your concerns, with regards to your application, to our attention.

As per our communication with you, we require the forms to be initialed, signed and sent to us via email. Furthermore, we would like to inform you that underwriting might be imposed on the application if you were not covered my a medical aid from 1 February 2015.

We trust that this is in order and look forward to receiving the documentation.

Kind regards
The GEMS online team