Absolute *******

Frustrating, Unprofessional ,inadequate service I've ever seen. The worst, unprofessional service I have ever received from a medical scheme in my whole life. They do not respond to e-mails or attend to applications. You have to call all the damn time to follow up and obviously get an agent with an attitude, who will either lie and say they never received your application or get bad new late. I regret listening to my employer and their employee(GEMS) who come to visit our offices. I have waited almost a year , only for me to call and find out they are rejecting my application for something that could have been resolved if they had communicated. What a waste of time and money. I am also preparing an e--mail to my HR and their agent. Save yourself time and find a better medical scheme.