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Sibusiso M

1 reviews | Active since Oct 2012

08 May 2018, 18:10

A month without feedback on application

This medical aid is just *******, I submitted my application more than a month ago and still waiting for feedback regarding my application.

0
Replies (3)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply09 May 2018, 16:09
Official

Good day

Thank you for affording us the opportunity to respond. In order for us to assist you, please send us your PERSAL number via private message.

Kind regards

The GEMS online team

Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply14 May 2018, 14:29
Official

Good day

Thank you for alerting us to your membership and service concerns.

We can confirm that your membership has been processed and will be effective as of on 1 July 2018.

Welcome to the GEMS fold. We look forward to being of service to you.

Kind regards
The GEMS online team

Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply28 May 2018, 11:53
Official

Good day

Thank you for alerting us to your concerns regarding the approval of your chronic medicine.

We can confirm that you are not registered on the chronic medicine management programme and that no medicine benefit application (MBA) form, chronic prescription or telephonic registration has been previously received. Please contact our chronic medication department for further assistance.

We look forward to seeing of service.


Kind regards

The GEMS online team