Dresses made poorly, service even worse

ISSUE NR 1: not all stock can be ordered on the website They specifically request that you place an order online so it goes through their system, but not all products are available on the web. So along with my order I had to send two emails to get the right order.

ISSUE NR 2: No invoice, no proof of purchase After specifically requesting, I was not given a tax invoice, or a receipt. They simply email you the amount you have to pay and you have the options of EFT or cash to make the payment. They allocated my deposit incorrectly and this delayed the order.

ISSUE NR 3: Poor customer service They send an email, you reply within the hour, then you wait 24-48 hours for their reply (if you get one).

ISSUE NR 4: Skirts made poorly We had to send in measurements for the skirt length and hip circumference. The skirts were made with elastic waists. The elastic causes the material to bunch at the top of the skirt. Why is there no band with a zip? That would have looked much better. The elastic waist defeats the purpose of sending in custom measurements. We had to get both skirts altered afterwards. There were pen marks on the bottom of the skirts where they marked the length of the material. The bottom was roughly cut off, no hem inserted. The seam of the elastic did not line up with the seam of the chiffon over the skirt.

Overall, I cannot recommend Gelique. We would have been able to deal with the poor service if the skirts were made well, but that was not the case. Not at all worth the price of R950 per skirt.