JO
Johandre O

1 reviews | Active since Jul 2016

28 Sept 2021, 13:12

No communication and to date ....

<div>I placed an order in July, we payed as per the invoice and then nothing.

I first followed up 4 weeks later, just to confirm that my order was in fact being processed, as their original lead time did state a lead time of 21-30 days. I was then informed that the order will take longer.

About 2 weeks later, I followed up again and was told that they'll get back to me. After another 2 weeks I followed up again, after which I was assured that it will be sent the following Tuesday.

It has now been another week since the package was supposed to be sent and I still haven't received anything yet. I have sent two more follow up mails, asking for a tracking number, which have not been answered. I have phoned numerous times from different phone numbers, sent a facebook message and posted directly on their page, with no feedback.

I love to support local businesses, but sadly I have been REALLY disappointed by Geite & Goeters!</div>

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Replies (1)
JO
Johandre O's update29 Apr 2022, 12:43
Reviewer Update
The item has since arrived... no email was sent to let me know it was on its way. Luckily someone was home to sign for the package.

Upon researching the original creator of the item I also found that there was an almost R300 markup on the same product that I could have gotten cheaper and faster from the original company who made it! Pity I hadn't known about them before making this big mistake.

I will not be making use of Geite & Goeters ever again and hope my review save someone else money and time.