SM
Sue M

1 reviews | Active since Apr 2018

30 Apr 2018, 15:08

NO AFTER-SERVICE BY GEEX

Good Day,

Instead of going into the full history of the problems I experienced with Geex I will just keep it simple. We all know how critical it is to stay on-line via our e-mails. Geex assisted me in December and they were very helpful and friendly.

However I experienced a problem with my computer re. the software approx. 1 + week ago. and it was something that was not difficult for them to assist me with. I basically begged them to get back to me... but they didn't.

Subsequently had to go the long way about speaking to Microsoft in the UK and Dial a Nerd.

I lost so much time in the process.

I honestly don't think they have the infrastructure to offer great after-service.

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