Buffalo Logistics and Gearify

Who is too blame for neither company,Buffalo logistics or Gearify seem to know what they are doing.I paid gearify on 30 Jan for something Buffalo logistis were to deliver.Could not phone gearify or budffalo logistics...only an automated answering machine...eventually got a response from a wattsup number but not to my satisfaction...Melinda said that my parcel has gotten lost in transit but they will let me know for sure by the end of business today. I have requested contact with a Bianca Hulme? nothing nada,my advice do not purchase from them or Gearify....most probably one and the same