YH
Yusuf H

1 reviews | Active since Jan 2013

28 Sept 2021, 09:30

Restores Your Faith in Customer Service

Had the pleasure of dealing with Dan after experiencing shocking service from another specialist workshop.....within an hour of my car being towed to Gearbox King, Dan had phoned me with a diagnosis and explained the intricacies of the problem in language even I could understand. He could not do the work himself as he was snowed under (always a good sign), but went out of his way to set me up with a trusted colleague who is working on my car now. When I asked him what I owed him for the strip and inspection he said, "Up to you - if you think I've helped" THANK YOU Dan for the excellent customer service, practical help, and willingness to get me sorted despite your own time pressure. USE THIS GUY everybody!!!! He will restore your faith in motor mechanics in this country!

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