GearHere: - Customer Experience Review

Recently purchased a Lian Li Pc 011d mini case from GearHere. So here's my honest review based on my experience.

Customer support is stellar. I am a bit of a bargain hunter when it comes to pc components, so I was a bit on the fence when purchasing, to my surprise GearHere contacted me as they noticed I left my purchase in the cart without checking out, to sweeten the deal they offered me free shipping, and I jumped at the opportunity.

Everything was seemless and I got my product within 2 days. What's great is they were in contact with me every step of the way, informing me from the day it left there warehouse to when it arrived in Cape Town, even though I had the waybill and was able to keep track of it myself, this is shocking to me because all the years I've been purchasing online, I have never experienced this type of customer care and support before. Usually with online services, (and I'm sure that many can attest to this) as soon as the money leaves the bank account, more often then not, they completely drop the ball. Not with GearHere, I'm honestly shocked and incredibly grateful at this level of service.

In closing I would Definitely Recommend. Transparency and Communication between customer and business is so essential, and they tick all the boxes, will be purchasing again in the near future. (if the wife and the wallet agrees ?.)

Thanks Again GearHere. (Special shoutout to Chante & Luke). 5/5.