The Right To Education being voilated

You apply first day of applications, a long wait checking application status anxiously on the internet calling you being told to wait. Status school reached its capacity being told to wait for alternative offer which does not consider childs language. Education is a basic right that has been violated by the system, what purpose does online application serve when you get to select the school you desire your child to go. You call you're given a run around being transferred from one person to another, same people working for the same organisation will tell you diffrent procedures or feedback at the end of the day you expected to sit back and relax as a parent which makes us irate, frustrated and desparate. I called ***, *** and *** seeking assistance which resulted in increasing stress levels.