Do not buy from them!!!

Absolutely terrible communication and service.

I ordered items 4 June 2025 and enquired about them the evening of 5 June since the website showed out of stock when I wanted to order an extra set. I received an email back the following day where they asked me to advise what the way forward should be. I rep**** within 7 minutes. I asked for an alternative and gave my requirements and just under 4 hours later received links to the alternative, (All good so far, right?) I then rep**** within 10 minutes requesting an invoice for the difference in the amount so I can make the payment. 6 Days later (12 June 2025) I haven't received the invoice or the items I originally ordered, I emailed Godknows again including my bank details and requested a refund after calling and waiting for a call back, then ended up sending a WhatsApp message as well. They rep**** to the WhatsApp message saying my request will be attended to. Thursday 26 June 2025 I emailed end sent a message via WhatsApp again. The response was "Good morning. Please allow me to follow up" and nothing after that. 30 June 2025 I've still not received any feedback. I'll probably end up giving the case number from the SAPS to my bank to try and get my refund. Gave the ******* enough time after multiple emails and WhatsApp messages.