Gc upholstery / Lucrative designers- Terrible services !!!!!

I bought a couch from GC upholstery in February. 3 days later it broke. To date we have had no success in getting them to collect and fix. Completely ignore our phone calls and messages. When he responds it is empty promises. We opened the couch to see if it is possible to fix only to see that old wood were used and not to the correct specifications. Dont make use of them!!! Total waste of money !! Terrible service