NON EXISTENT AFTER SALES SERVICE!

<p>I had the displeasure of falling victim to the sales hype from <strong>GC International</strong>. The POC 10 energy saving device which was installed was "guaranteed" to reduce my electricity consumption by <strong>"at least 30%"</strong>, according to the radio advert, as well as Lawrence, the sales person who contacted me. Since the installation of the unit my consumption has DOUBLED and when reporting this fact to them was told to give it 3 months to settle in and if not the money back guarantee would be invoked.</p> <p>Since the 18 July 2016 I have repeatedly called the <strong>GC International</strong> office, have left at least a dozen messages for Michelle (receptionist), Percy (technical manager), Roelien (Customer relations), and Melton (MD). To date, despite emailing Percy and Melton several times with proof of electricity purchase and consumption, in addition to the calls made, I am yet to receive any response!</p> <p>A money back guarantee of this nature is ABSOLUTELY USELESS if there is no response. I seriously regret ever dealing with this Company and would certainly not suggest that anyone does. They should not be allowed to trade.</p> <p>My requirement is simple: Reove the device and refund the money paid.</p> <p>Infuriated customer.</p>