Your service is ***

I have logged a claim for a R250.00 penalty fee that I was charged after I advised them that I only use one card and that is what I used to check-in and out of their station and asked them to go ad investigate why the turnstile did not read it even though it allowed me to enter and exist but yet they can charge a penalty. Today another amount of R210 went of my account and when I tried to call their 0800 number it did not go through so called the Lost and Found number and spoke to Settlers who advised that he was transferring me but dropped my call , a made more than ten calls repeatedly after that I he would answer and drop the call and on some of the calls you could hear him having a fat conversation in the background - I paid for your service and it was not a free service for you to be treating me like *** as if it was a grant to me. I want the money that you debited from my account without my authorization reversed before I raise a formal ***** case, log and OBS and take legal action over a R460 because I am petty like that. No wonder why everything that the government touches collapses - it's because of people like Settlers that you hire and *** infrastructure.