Wrong product loaded onto my card

<p>On Monday, 26 June 2017 I bought a new card and also a weekly product from Midrand to Rosebank stations which costs R352,00. When I was charged this amount I took it the correct product was loaded however yesterday morning when I swiped my card at Rosebank station I realized that instead of the balance showing the remaining trips I have it showed a rand value and I queried it and was informed that the weekly product was never loaded and was instructed to take it up at the Midrand station (where I bought the product) an there was informed to contact customer care. My problem is my money on the card is now almost finished and I still have to use the card today and tomorrow, please assist. Good Day On Monday, 26 June 2017 I bought a new card and also a weekly product from Midrand to Rosebank stations which costs R352,00. When I was charged this amount I took it the correct product was loaded however yesterday morning when I swiped my card at Rosebank station I realized that instead of the balance showing the remaining trips I have it showed a rand value and I queried it and was informed that the weekly product was never loaded and was instructed to take it up at the Midrand station (where I bought the product) an there was informed to contact customer care. My problem is my money on the card is now almost finished and I still have to use the card today and tomorrow, please assist.</p>