Sucking money out of us

<p>My Gold Card was giving me issues when trying to tag in to the buses. I went to the Sadton Station on the 7th of November 20416 to get it sorted out.</p> <p>The Supervisor told me the card was physically damaged and that is how I got the card because it has been giving me problems since I got it. She also said there was an admin fee they will have to charge me of R46 and that I still had to buy a new card which is R15... Like why must I buy a new card if I returning an old card which doesn't work and on top of that I must buy a new one??? To make it worse she was shouting at me as if I am a kid. I am a customer and you should address me as one. And disclose all the information to us so that we don't only find out about all theses extra charges when we have complaints.</p>