Service, what service

<p>Arrived at Hatfield station. Waited in cue of cars. Ticketing machine at parking garage not working. Got out and went to talk to service centre inside who had to dispatch a person to replace tickets. Machine ran out of tickets. Missed the train and an important appointment in Johannesburg. </p> <p>When arriving back at Hatfield and wanted to exit, the card machine read my ticket but gave an error message for my Gold Card, continuously asking I must keep the card longer on the card reader. Again I had to leave my car and went to the service centre who told me that my Gold Card is fine and that my parling ticket is faulty. I then had to go back to my car to get credit card to pay for the parking. How CONVENIENT is this?</p>