RASHAAN RANJAN IS A DISGRACE TO GAUTRAIN

This review is dedicated to Rashaan Ranjan the call centre agent who decided to take the Saturday night shift instead of being out partying with his friends. I phoned you in an angry state as I had just been ****** and your incompetence as a call centre agent was no comfort. First of all I also work in an industry where there is a call centre who deals with irritated angry customers but luckily our agents have been trained on how to handle these situations unlike you who obviously didnt attend your customer care training as your attitude does allow for you to have proper discipline hence I got personal. Mom proberbly gave you away....any how South Africa does not need anymore *********** people like you in customer service. If you dont like your job get another one but dont take your bad upbringing out on customers who pay alot of money to use the gautrain with their hard earned money.

Rashaan if you have a problem with my complaint you can actually make the call back to me that you said you would on Saturday night 16/03.24 cause I am still waiting.

Gautrain please train your staff properly we have enough 'NO CUSTOMER SERVICE' in this country as is please dont disgrace yourself by having staff like this answer the calls of customers.

Carol- on behalf of T Holtzhausen

***