Pleasant ride turns into a nightmare

What started as a pleasant and quiet trip from JHB to Hatfield turned into a nightmare in Midrand when Gautrain employees boarded the train. From loud voices to conversations that added zero value to our lives, the trip became a nightmare. How were they trained? This is the pic of the leader of the pack below. I am completely turned off. User's recommendation: When you see them in their uniforms please move to another cabin.

Gautrain staff to be trained on etiquette. Surely disturbing other customer’s comfort is NOT the company objective!!!!!.