1 reviews | Active since Jun 2017
So was I not under the notion that Gautrain was here to make life easier? This morning at Rhodesfield station I was completely humiliated! I stepped up to ensure my card was fill till Centurion using my bank card! To my suprise the machine kept on rejecting my card ok there was already a queue buildinf up behind me by the 2nd attempt when I decided to use the last money I had in my purse to not hold the line up anylonger! I went on my way to the platform to wait for my train, only to get smses flooding in from my bank that THE TRANSACTIONS WERE ACTUALLY GOING THROUGH! So I paid 3 times for my trip to Centurion???? With only 7mins remaining for my train to arrive I take the time to go back down because I really dont have funds to be paying thrice for a single trip! What appauling service when returning to the till point firsr thing he says "Oh did the smses come through now" EXCUSE ME???? So this isnt the first time this has happened?? Ok i decided to keep my calm and explain that Rhodesfield station is not my usual mode of transport so I cant come back to that station, and the response??? "Ok go to any station we need your bank statement, ID and Gautrain card" ***??? Now i must use my time to sort out their inconvinience???? The transactions clearly showed on my internet banking!! Now im late for work and I still am short because of this whole saga! So much for "value for money" and yet the prices continue to increase and dont get me started on the disgusting toilets which are in terrible condition, dont provide sanitizer and are smelly nd dirty all the time!
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