JH
Jamela H
1 reviews | Active since Mar 2021
17 Mar 2026, 09:43
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
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Replies (46)JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:20Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:20
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:20Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:20
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:20Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:20
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:20Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:20
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:20Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:20
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:21Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:21
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:21Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:21
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:21Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:21
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:21Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:21
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:21Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:21
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:21Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:21
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:21Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:21
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:21Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:21
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:21Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:21
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:21Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:21
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:21Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:21
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:22Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:22
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:22Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:22
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:22Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:22
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:22Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:22
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:22Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:22
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:22Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:22
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:22Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:22
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:22Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:22
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:22Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:22
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:22Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:22
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:23Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:23
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:23Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:23
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:23Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:23
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:23Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:23
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:23Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:23
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:23Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:23
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:23Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:23
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:23Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:23
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:23Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:23
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:23Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:23
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:24Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:24
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:24Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:24
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:24Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:24
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:24Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:24
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:24Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:24
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:24Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:24
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:24Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:24
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:24Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:24
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:24Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:24
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's updateReviewer Update
17 Mar 2026, 13:25Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
JH
Jamela H's update17 Mar 2026, 13:25
Reviewer Update
Gautrain Station Centurion
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.
I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.
I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.