Gautrain staff claims ignorance, customers suffer

I take the bus at least 2-5 times a week to the station for convenience and sometimes to go do shopping in distant areas. <br> Monday i saw the bus pass by on my way to the stop round 7h00, not being phased as i knew the next bus comes round 15-25 by the stop.<br> I waited for 40min for the next bus to arrive. There was no notice on the app or anywhere else for that matter.<br> The afternoon when shopping, on my way back also discovered the cut off times in the evenings has moved 2 hours earlier.<br> Again without any notice. Causing me to think their might be a delay and waited from 18h55 till 20h00 pm<br> <br> Tonight when catching the earliest bus i could, when arriving at the station the bus (while walking towards it) just drove off. I then stood at the waiting area for an hour eventually asking the supervisor about the delays and time schedule his reply was \its not my job to inform those around the bus docking station that there is no further buses. Nor is it my fault they changed the times."<br> <br> Best part is when the buses are delayed no plan is made for them to keep to the schedule but forgiveness is expected when they explain to you the traffic is delaying them."""