KK
Kobus K
1 reviews | Active since Mar 2018
08 Mar 2018, 07:03
Gautrain Charging for Honest Mistake
I made an honest mistake this morning at the Rhodesfield Station on the ticket machine and accidently picked the wrong check in station. I attemped to have this changed at the counter only to be told by an extremely rude gentlemen that it was my problem I ticked the wrong station and will now have to pay R25 for the correction.
Come one guys, this is *****ing money. Go to any station in Europe or the US and they will gladly make the correction without charging a cent.
Last time this service sees me.
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Kobus K's updateReviewer Update
08 Mar 2018, 07:28And the plot thickens. Arrived at my destination, Marlboro, only to be told the gent at the counter merely allocated the R25 to have me check in and I now again have to pay to check out. Another R30 odd. No refund or change process advise was offered but rather chase the client away and ***** some money in the process. What a joke.
KK
Kobus K's update08 Mar 2018, 07:28
Reviewer Update
And the plot thickens. Arrived at my destination, Marlboro, only to be told the gent at the counter merely allocated the R25 to have me check in and I now again have to pay to check out. Another R30 odd. No refund or change process advise was offered but rather chase the client away and ***** some money in the process. What a joke.