Gautrain are a bunch of ******* refusing to refund as promised by their CEO on Radio!

I listened to the Ceo Van ver Walt on radio last week when he **** blatantly as he did last year that money can be refunded from expired cards. It seems that people of colour and previously advantaged persons who now sit in high positions seem to think that everyone else in SA are fools. This CEO went on radio last year and said the exact same lies. This was followed by unlimited callers all stating he is not stating the truth. I can attest that I have lost money on 2 expired cards to values under R200 which I eventually tossed. I have one more card that has R875 which I tried to refund for past 14 months with no success. I am still struggling up to this moment but Gautrain is making every excuse in the book not to pay my money back. Over 20 phone calls, register the cards online, then link the cards, then send online messages and the list goes on then follow up with more phone calls. I have done this nonscense repeatedly playing Gautrain CEOs games of lies and deceit. Every single card and trip is on record with the latest tech. Gautrain chooses to play games of ignorance and they are *****ing Billions of rands in the process. This will simply equate to Millions of rands of bonuses to Gautrain Exec team. *****ing from public to show excess profits. I know this will fall onto deaf years as done in past and same as millions of others who are begging for the refunds. Heartless and greed driven companies don't care about people, they only care about what they can take...Very unhappy customer that's part of the millions that are being ******. I am sure the CEO will spin another story for the media to paint himself and Gautrain as good caring company when they are the exact opposite. I want my money back and tired of playing your Game Mr CEO and customer care story tellers. This is definitely not how the French or Austrian conduct their business. Naresh ********** 231