An unpredictable coin toss

When it works, it's a commuter's dream. But the slightest hiccup and pandemonium and confusion follows.

Communication vanishes, leaving passengers in a frantic platform-hopping dance. A smooth ride quickly devolves into a frustrating guessing game. And the bus service? Let's just say it makes the train chaos look organised.

Gautrain, your reliability is like an unpredictable coin toss.