Based on recent customer reviews, Gauteng Rental Housing Tribunal is drawing significant frustration from tenants and complainants seeking dispute resolution. A recurring theme is unanswered calls and emails, with customers consistently mentioning prolonged silence after lodging deposit, eviction, and attachment of property matters. Reviewers express disappointment that rulings are difficult to enforce, with some describing procedural errors and uncoordinated handovers to the magistrate's court. Several note perceptions of bias toward property companies, while others highlight rude frontline staff and a sense that the institution is failing the public it was created to protect.
NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Gauteng Rental Housing Tribunal
How is Gauteng Rental Housing Tribunal rated on Hellopeter?
Hellopeter has tracked Gauteng Rental Housing Tribunal across 60 reviews. Gauteng Rental Housing Tribunal hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Gauteng Rental Housing Tribunal? Write a review to help others decide.
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2022
The Housing Tribunal seems to be siding with Rental companies like Rawson Properties
RT 254/2023 - deposit matter between Nhlanhla Gumede & Rawson Properties. It seems that some people in the Housing Tribunal are protecting or have an unsavoury relationship with Property companies like Rawson Properties. I have a matter The matter came before the Tribunal on the 16th of October 2023.
1 reviews | Active since Dec 2022
The Housing Tribunal seems to be siding with Rental companies like Rawson Properties
RT 254/2023 - deposit matter between Nhlanhla Gumede & Rawson Properties. It seems that some people in the Housing Tribunal are protecting or have an unsavoury relationship with Property companies like Rawson Properties. I have a matter The matter came before the Tribunal on the 16th of October 2023.
1 reviews | Active since Oct 2024
**** - Cosmopolitan home solutions
This company operates under *****. To lur the public into thinking they assist with low cost housing solutions. I received a WhatsApp from Gudani - number - ***. When i simply asked him for his credentials and business registration he rep****, ''Good bye '' This is a big red flag that this is indeed a business operating under *****. This should be investigated.
1 reviews | Active since Oct 2024
**** - Cosmopolitan home solutions
This company operates under *****. To lur the public into thinking they assist with low cost housing solutions. I received a WhatsApp from Gudani - number - ***. When i simply asked him for his credentials and business registration he rep****, ''Good bye '' This is a big red flag that this is indeed a business operating under *****. This should be investigated.
1 reviews | Active since Nov 2015
Poor service from Rental Housing Tribunal
Foe years whenever I try to call this Tribunal no one responds, I have a rental dispute at the moment and I have called so many times without any response. What is the point of a Rental Tribunal which does not attend to calls from the General Public, this is preposterous and against the Batho Pele principles. Please do better, we need quality services as the public.
1 reviews | Active since Nov 2015
Poor service from Rental Housing Tribunal
Foe years whenever I try to call this Tribunal no one responds, I have a rental dispute at the moment and I have called so many times without any response. What is the point of a Rental Tribunal which does not attend to calls from the General Public, this is preposterous and against the Batho Pele principles. Please do better, we need quality services as the public.
1 reviews | Active since Oct 2021
Such a dissapointment
I thought the tribunal council was there to assist us tenants but to my surprise sadly not, i had a case with Zelri Properties where I stay and unfortunately I fell behind with my rental though there was an agreement in place and adhere to it, it happened that I have been paying 5000 for the past 3 years to cover up the arears of 26000 and when I suddenly approached them of unfair rental charges, harassing me, blocking off the meter without a court order the tribunal seems like it didn't really resolve the issue because till today i am sitting with no electricity its been blocked its i dont know how else to approach the tribunal because this Zelri Properties people are not fair but then am disappointed with the tribunal council as well for letting Zelri get away with this matter
1 reviews | Active since Oct 2021
Such a dissapointment
I thought the tribunal council was there to assist us tenants but to my surprise sadly not, i had a case with Zelri Properties where I stay and unfortunately I fell behind with my rental though there was an agreement in place and adhere to it, it happened that I have been paying 5000 for the past 3 years to cover up the arears of 26000 and when I suddenly approached them of unfair rental charges, harassing me, blocking off the meter without a court order the tribunal seems like it didn't really resolve the issue because till today i am sitting with no electricity its been blocked its i dont know how else to approach the tribunal because this Zelri Properties people are not fair but then am disappointed with the tribunal council as well for letting Zelri get away with this matter
1 reviews | Active since Dec 2025
No contact yet
I have tried to contact this department since Nov 27, sent emails and called the listed numbers every day...no luck. Not even an acknowledgement of email. Does some have a valid contact number for them? I would greatly appreciate that.
1 reviews | Active since Dec 2025
No contact yet
I have tried to contact this department since Nov 27, sent emails and called the listed numbers every day...no luck. Not even an acknowledgement of email. Does some have a valid contact number for them? I would greatly appreciate that.