jH
johan H

1 reviews | Active since Oct 2015

02 Oct 2021, 15:38

GAU Appliances PTY LTD in Roodepoort

<div>I found their demeanor very professional . I spoke at length with there Manager Mr. Ian Georges who explained to me their process . etc. Mr Albert and his assistant came to see me as arranged this morning , They did run late due to hold up in traffic due to the rain. Quickly they assessed the problem with my 38 year old up right Kelvinator stand alone deep freeze . They gave me two options. I decided to put in a brand knew compressor plus a replacement gas line tube feeding gas to the lower section of the two way split Deep Freeze upright 50? 50 Split freezer system . I do get a6 months written Guarantee which is noted on their written quotation I had discussions prior to the Technicians arriving at my premises with the Manager in which i stated i undertook to do a EFT bank Transfer into his companies Bank account within 7 Days of the repair to my issues on both my units as i also have a matching pair of Fridges side by side stand alone system . Both are Kelvinators units. The fridge needs a complete knew door seal . This door was messaged by Albert who advised me that they (the company will contact the suppliers who actually make any fridge door seals to make me a knew one to replace our perished old one. This is why the fridge is not keeping the bottom half cold and the reason why the water runs out of a channel onto out tiled floor This is the reason why i have made the decision to hold back payment up front until the full work has been completed to my satisfaction, I have also have a months Guarantee tat if any work has to be redone on the parts replaced it will be done at GAU Appliances Costs ETC></div>

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jH
johan H's update05 Oct 2021, 13:11
Reviewer Update
To report back on Work done thus far. The Deep Freeze is working very well as it should be as per specification as if knew the many years i have had this stand up Deep Freeze. The Deep Freeze is working 100% . The door seal for the bottom of My stand Alone Fridge is still on order .
I will get feed back from the company above i used i am sure of this as if i can actually truthfully say their workman Ship is of top quality as far as i am concerned in this moment in time .
i have no dought that the seal will be perfect as these techitions who did the freezer work are of top quality . I would refer anyone in our area to make use of this company with a dought