LM
Lebogang Mama-Mogau

1 reviews | Active since Mar 2022

20 Aug 2022, 17:53

Frustrated, angry and disrespected due to the poor workmanship 😡😡

Musa the technician replaced my electric stove’s computer box and 10 days later my stove stopped working and still had the same issue as before. I informed Musa and he said he will come look at it. I have been waiting for over 2 weeks for him to come amd every time we make an appointment he does not come through and does not even bother to communicate with me. I am beyond angry with the level of disrespect that I have received from him and his company

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Replies (3)
Gau Appliance Repairs Pty Ltd
Gau Appliance Repairs Pty Ltd's reply20 Aug 2022, 18:07
Official
Hi Lebogang, thank you for your review. I don't see any issue being reported to the office/management about this repair, if we were informed we would have rectified it immediately. We will contact you shortly to discuss and find a solution and rectify the problem ASAP.
LM
Lebogang Mama-Mogau's update22 Aug 2022, 12:53
Reviewer Update
Good day,
Thank you for your prompt response on the previous review. And as promised Jan managed to get the technician over to my house and apologised for the inconvenience, thank you Jan my stove is now working.👍🏽
Gau Appliance Repairs Pty Ltd
Gau Appliance Repairs Pty Ltd's reply22 Aug 2022, 13:15
Official
Hi Lebogang,  thank you for your patience, and we are glad that the problem is now resolved and your appliance is fully operational. Thank you for using our services. Regards Jan