Chemical Ice Creams

We bought an ice cream Chewy Bubblegum from a local garage shop, it tasted like pure chemicals. I phoned the number on the packet and got through to their Cape Town Office, the Customer Service manager a Mr Osmond who advised the Johannesburg branch would contact me. Two days later i phoned again, he advised they had tried to contact me. Strange that there were no missed calls on my phone, i checked my landline history no unknown numbers on there either. Over a week later still waiting, so please be careful to those who buy this ice cream for your children, who knows what they are using to make it.