Terrible communication, Poor Service, Questionable

Basically I have got the run around with these guys. I initially took in my vehicle to get the bumper repaired in the middle of June, and only received the vehicle in the middle of July after I forced the issue, since my car hire had expired. The work had not been properly concluded and I was given a list of issues that they promised would be attended to in a few days. It's been over two weeks and I have not heard from them as yet. It was initially booked for a week then extended to two, three, then four weeks. Main reason given was that they were waiting for parts. I had to constantly phone them to check on status and still such shocking service. And all this occurred after I waited for almost a month to get an open spot for them to book the vehicle in for repairs. Current outstanding issues include: Bonnet chrome to be replaced - damaged by the panel beaters, Right from bumper grill, aligning bonnet and bumper properly and missing ignition cover.<br> I don't believe that they will ever see me again, and I will be spreading this in my personal network too and to Ford directly to get them off their approved panel beater list.