CM
Carmelita M

1 reviews | Active since Oct 2022

29 May 2021, 23:25

Extremely bad service

The worse hospital to go to is Gatesville medical centre especially trauma they will leave u to die, money is all they want to hear, they want to first give business to other specialist, my husband could have lost his leg due to them rejecting to help him because of our medical insurance they say they don't except Affinity but they do know the procedure to get a cash payment emmediately exactly the way Vincent polotti did, the head office of gatesville medical centre is just as bad they don't even return calls, shameema a person in charge of complaints dodging me sjoe, I spoke to so many people and the staff got irratated with me when I call there sjoe no flip no don't go to gatesville medical centre, it's not about your health there it's all about money, please people it's not safe to go to gatesville really, my husband sat there for 3 hours and they told him to go home his leg turned black no one called us back not even the next day, no one cared, thank goodness we went to Vincent polotti hospital where they did the procedures which gatesville should have done I feel really sorry to the patients that goes there they will not be interested in u if u can't show money or top of the range medical cover by them they don't give a sh*t really...

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CM
Carmelita M's update01 Jun 2021, 13:59
Reviewer Update
To date iTo date i am still trying to get hold of the management of Melomed I requested Mr Henry Hendricks to contact me as he had been off from work, on his return he referred me back to the complaint department a lady Shanel that I spoke to already as I have been through all the channels already so Mr hendricks is not interested to hear about the **** service we got, I am trying to get hold of the executives of gatesville medical centre but not available, I have spoken to Shameema that ask me what do I want out of this, emmediately I feel judge this is not about money this is all about the **** service I received and wow not one person can apologize and sort out the people that could not do there job rightfully, we were rejected by the hospital who definitely take our medical insurance and they blaming everyone else, we had to go to Vincent polotti who did the exact procedure that gatesville should have taken , my husbands leg turned black due to rejection from gatesville as the Dr confirmed that his leg was an emergency case and he needed admission urgently, please people out there gatesville hospital is not good, they really don't care how ill you are if you don't have a top of the range medical aid or cash they will reject u