Dishonesty and bad service

An intercom was installed in September 2014 as well as a weather box.<br> <br> Had such a bad experience with conversion of a swinging gate to a sliding gate through them after the intercom was installed as well that we stopped using them.<br> <br> Their intercom is now faulty, apparently due to rain damage, because their installed weather box had a leak. We were unaware until we had the unit removed. We are now blamed for breach of contract, because the unit was removed by another provider and they claim it night not even be our unit. Centurion already analysed the unit, it is ours.<br> <br> They agreed to replace the unit when I asked for a legit invoice from Centurion to claim under the 1 year guarantee. After replacement they invoiced me all of a sudden. No cost was discussed prior to the installation and I assumed it was under guarantee.<br> <br> Furthermore they charged R 5 000 last year (excl. call out and labour) for the unit that I now know only costs R 2 500, their price quoted now, as well as other security shops.<br> <br> Do not trust this company!