1 reviews | Active since Apr 2019
New Ever again......Spread the word!!!!!
I have never felt so bad for spending money on myself. My haircut is a absolute disaster. After I complained that my hair is way to short and that it is not even evenly cut, Gary's son tried to "fix" it. Unfortunately there was not much left to fix. He apologised that not even he could fix it, and sent me on merry way, saying that at least it will grow back. I consulted another hairdresser this morning to see if they can by any chance do something with it, but unfortunately my options are to basically shave it off. I can not worn people enough........Don't use Gary Rom. They are heartless money making *******, with absolute no empathy for their clients. I am now stuck with this ridiculous haircut for a month or two (with some major events coming up), and I look like a man with a bad haircut. (I am a girl)
We appreciate your feedback and apologize that you were dissatisfied with the service you received. We would very much like to rectify the matter, so if you could perhaps provide us with your contact details we will be in touch.
In terms of calling us "heartless money-making *******": we cannot accept such statements as this is a defamation of character and an unfair representation of our establishment.
We are happy to have you back in one of our salons, to ascertain the way forward.
Regards
We appreciate your feedback and apologize that you were dissatisfied with the service you received. We would very much like to rectify the matter, so if you could perhaps provide us with your contact details we will be in touch.
In terms of calling us "heartless money-making *******": we cannot accept such statements as this is a defamation of character and an unfair representation of our establishment.
We are happy to have you back in one of our salons, to ascertain the way forward.
Regards