I was at the Brooklyn branch

I was at the Brooklyn branch. It was horific. I was burnt in my neck and on my scalp by the clipper. I asked him to just cut my hair a bit shorter, as I don’t wear my hair short. He stuck the clipper in and started cutting and it was so shirt, I had to cut it all off. It looks as though a rat was in my hair. They didnt offer to wash or to bloe away the clippings. They appear lazy, walked with dragging feet and when they speak they don’t ooen their mouths or connect with the client. Just STAY AWAY!!!