JW
John W
1 reviews | Active since Jun 2011
11 Dec 2015, 13:06
Poor quality product
My wife always insists on Garnier Nutrese when colouring her hair, and has never had any reason to complain.<br> I went to our local Spar( who normally carry this product) to buy some hair dye, and on this particular day, there was no stock of the usual, but I noticed another Garnier product, \Color Sensation""; but empty. There is no application brush. There is not enough developer or colouring cream(she has short hair).<br> I am extremely disappointed; and feel like I have been **********;did not expect this from Garnier. """
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Garnier's replyOfficial
11 Dec 2015, 14:18Hello johnwil26,
Thank you for your comment and for bringing this matter to our attention.
We tried to give you a call, but regrettably there was no answer, kindly contact us on *** alternatively we will give you a call again.
In the interim, kindly keep all components of the hair colour for investigation.
Kind regards,
Garnier Consumer Advisory
Thank you for your comment and for bringing this matter to our attention.
We tried to give you a call, but regrettably there was no answer, kindly contact us on *** alternatively we will give you a call again.
In the interim, kindly keep all components of the hair colour for investigation.
Kind regards,
Garnier Consumer Advisory
Garnier's reply11 Dec 2015, 14:18
Official
Hello johnwil26,
Thank you for your comment and for bringing this matter to our attention.
We tried to give you a call, but regrettably there was no answer, kindly contact us on *** alternatively we will give you a call again.
In the interim, kindly keep all components of the hair colour for investigation.
Kind regards,
Garnier Consumer Advisory
Thank you for your comment and for bringing this matter to our attention.
We tried to give you a call, but regrettably there was no answer, kindly contact us on *** alternatively we will give you a call again.
In the interim, kindly keep all components of the hair colour for investigation.
Kind regards,
Garnier Consumer Advisory