CW
Charne W
1 reviews | Active since Jun 2014
28 Jan 2016, 12:43
GREAT SERVICE
Today I called the Granier customer call center to ins out about hair color, in particular a prelightener. I didn't wait long at all until I spoke to Ntabelo (I assume that is how her name is spelt). She said the product is still on the shelves but I couldn't find it in over 4 stores that I had been to. She asked my area and called around and got numerous listings of shops that had the product I was looking for. She called me back within 15 minutes and had set aside the products for me. She made my day a whole lot easier and I'm very grateful for her outstanding customer service!
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Replies (1)Garnier's replyOfficial
28 Jan 2016, 12:54Hello nakidiva,
Thank you for your comment, we appreciate you taking the time to say thank you.
We will pass your comment on to Mathapelo.
Kind regards,
Garnier Consumer Affairs Supervisor
Chris Adams
Thank you for your comment, we appreciate you taking the time to say thank you.
We will pass your comment on to Mathapelo.
Kind regards,
Garnier Consumer Affairs Supervisor
Chris Adams
Garnier's reply28 Jan 2016, 12:54
Official
Hello nakidiva,
Thank you for your comment, we appreciate you taking the time to say thank you.
We will pass your comment on to Mathapelo.
Kind regards,
Garnier Consumer Affairs Supervisor
Chris Adams
Thank you for your comment, we appreciate you taking the time to say thank you.
We will pass your comment on to Mathapelo.
Kind regards,
Garnier Consumer Affairs Supervisor
Chris Adams
