TP
Trishana P

1 reviews | Active since Jul 2011

04 Jun 2015, 08:50

Dark hair VS Brown hair

I recently purchased a Garnier 3.23 hair color, I am a natural brunette and often play around with shades of brown. Dark quartz looked amazing on the box and was the choice I made, however after using the colour on Tuesday, I am now dark haired!!!<br> It looks ********** and I am terribly upset as I have to wait 2 weeks before I can recolor. Now for a function I have to attend this weekend, I will look unrecognizable. How can you have the incorrect labelling on PERMANENT hair color???

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Replies (1)
Garnier
Garnier's reply03 Aug 2015, 10:20
Official
Hello TrishanaP,

Thank you for bringing this matter to our attention, a consultant will be in contact with you shortly.

Best regards,
Garnier Consumer Advisory