Transparency, ethical behavior and bad service.

Worst service possible from an international acclaimed company.

After 4 years my Fenix watch is old and at the end of its expected useful life according to Garmin. Been offered an replacement unit, about R1k below current specials with new unit releasing soon. Up and till today, the question regarding my old units whereabouts and what is meant with environmentally disposed of is not answered.

They managed to send me the wrong unit, after I asked for two quotes. In my mail, I clearly state witch unit, attach the quote with the matching POP.

Took them 2 days to accept their error and willingness to send the correct unit. Before that sorry, you have signed and taken possession. Take another day for an attempt at an apology.

I was promised delivery today...well that did not happened.