The gesture function on My Lily stopped working and after troubleshooting with Garmin via a phone call I was told to send it in for inspection

The gesture function on My Lily stopped working and after troubleshooting with Garmin via a phone call I was told to send it in for inspection. A week later I got an invoice with a nil balance and a note that said the gesture function was not working and a waybill number for the watches return. I presumed that the watch was irreparable and was being sent back. Since I was very busy with work pressure I didn't have a chance to follow up. Two days later the courier arrived with a brand new replacement. Garmin had replaced the piece as it was still under warranty according to the repair department. Thank you for a seamless no quibble experience.