1 reviews | Active since Aug 2011
Shocking product quality of Fenix 5X
I bought a Garmin Fenix 5X in December 2017 for roughly R 13 000. In July 2020 the watch stopped working and was sent to Garmin South Africa, who replaced it with a re-conditioned watch, but only after I had to pay another R 4 500. In April 2022 this watch also stopped working and I was informed by Garmin South Africa that I would have to pay in another R 4 100 to get another re-conditioned watch. While the service offered by Garming South Africa is acceptable, the quality of the product is shocking. The price for the watch now comes to R 4 500 per year, with the additional R 4 100 they want me to pay it would be R 5 700 per year. I really expected much more from Garmin. The product's quality is shocking and really not worth the exorbitant price they ask.
